Privacy Policy

Interpretation and Definitions

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. For the purposes of this Privacy Policy:

• Account means a unique account created for You to access Our Service or parts of Our Service.
• Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interests, or other securities entitled to vote for the election of directors or other managing authority.
• Application refers to WeClassroom, the software application provided by the Company for mobile devices and tablets.
• Website refers to WeClassroom’s website, accessible through https://weclassroom.net and any associated subdomains or web services operated by the Company.
• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Privacy Policy) refers to Virtual Data IT, Amman, Jordan.
• Country refers to Jordan.
• Device means any device that can access the Service such as a computer, laptop, mobile phone, tablet, or any other internet-enabled device.
• Personal Data (or “Personal Information”) means any information that relates to an identified or identifiable individual.
• Service refers collectively to the Website, the Application, and any related services, features, content, functionality, communications, or platforms operated by the Company.
• Service Provider means any natural or legal person who processes data on behalf of the Company.
• Usage Data refers to data collected automatically through the use of the Service.
• You means the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service.

Personal Data We Collect

While using Our Service, We may ask You to provide certain personally identifiable information including, but not limited to:

• Email address
• First and last name
• Account information
• Any information You voluntarily provide through forms, communications, or support requests

Usage Data

Usage Data is collected automatically when using the Service. When You access the Service through the Website, We may automatically collect information sent by Your browser. When You access the Service through a mobile device, We may automatically collect information including device model, operating system, mobile identifiers, IP address, browser type, and diagnostic information. Usage Data may include:

• IP address
• Browser type and version
• Device type and operating system
• Unique device identifiers
• Pages visited on the Website
• Screens viewed within the Application
• Time and date of access
• Time spent on pages or screens
• Referral URLs
• Diagnostic and analytics information

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide, maintain, and improve the Website and Application.
• To manage Your Account and user registration.
• To authenticate users and synchronize account information across supported platforms.
• To perform contractual obligations and provide requested services.
• To contact You regarding updates, service notices, security alerts, or support matters.
• To provide customer support.
• To analyze usage trends and improve user experience.
• To detect, investigate, and prevent fraud, unauthorized access, abuse, and security incidents.
• To evaluate and improve products, services, marketing activities, and platform performance.
• To comply with legal obligations.
• To manage business transactions such as mergers, acquisitions, or asset transfers.
• For any other purpose disclosed at the time information is collected or with Your consent.

Sharing of Your Personal Data

We may share Personal Data:

• With Service Providers.
• With Affiliates.
• With business partners.
• During mergers, acquisitions, financing, or asset sales.
• When You choose to share information publicly through the Service.
• When required by law.
• With Your consent.

Data Retention

We retain Personal Data only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Where appropriate, We may anonymize information and retain anonymous statistical data for research, reporting, and service improvement purposes. Unless otherwise required by law:

• User account information may be retained during the account lifecycle and for up to 24 months after account closure.
• Support communications and tickets may be retained for up to 24 months after closure.
• Chat records may be retained for up to 24 months for quality assurance and training purposes.
• Usage analytics and security logs may be retained for up to 24 months.

International Transfers

Your information may be processed and stored in countries other than Your own. Where required by applicable law, We implement appropriate safeguards to protect Personal Data transferred internationally.

Your Rights

Depending on applicable law, You may have the right to:

• Access Your Personal Data.
• Correct inaccurate Personal Data.
• Request deletion of Personal Data.
• Restrict or object to processing.
• Withdraw consent where processing is based on consent.
• Request information regarding data retention practices.

Security

We implement reasonable administrative, technical, and organizational measures to protect Personal Data. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Children’s Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect Personal Data from children under 16 without appropriate legal authorization or parental consent where required.

Third-Party Links

The Website and Application may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage users to review their privacy policies.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Updates become effective when posted on the Website or otherwise communicated through the Service. The “Last updated” date will be revised accordingly.

Contact Us

If You have any questions regarding this Privacy Policy, You may contact Us by email at info@weclassroom.net or through the Contact page at https://weclassroom.net/en/contact.